What is it that makes you stand out amongst your competitors? Is it the products you make and / or sell? Possibly. But rarely does a business offer us something that we can’t get anywhere else. More often than not, the value added that we get comes from the quality of customer service that we receive. As consumers, that’s what keeps us going back for more. As business owners, we know that’s what we need to deliver to our own customers. In an era where competition is fierce, your customer service is your USP.
Inspiring increased staff productivity is one of the biggest responsibilities facing employers as they adapt to the 'new norm' of running a business in the post-coronavirus era. Using Trade Supplier apprenticeships to upskill employee responsibilities and motivation is the ultimate alternative to traditional staff training for companies in a wide range of industries.