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We are committed to ensuring that the personal data of our customers is handled in accordance with the principles set out in the General Data Protection Regulation (GDPR) and The Data Protection Act (DPA) 2018. This privacy notice tells you what to expect when Achieve Training collects personal information about you. It applies to applicants for training, learners, apprentices, past learners, visitors to our properties and schemes and visitors to the Achieve Training Website.

From time to time, we may update and make changes to this privacy notice.

Last revised date: 27/01/2022

Achieve Training (STAFFORDSHIRE) LIMITED [trading as Achieve Training] is registered as a Data Controller with the Information Commissioner (registration number Z4679304).

Achieve Training is a leading training provider and social enterprise. We are experts in preparing young people for work, supporting adults into employment, creating practical apprenticeships, helping organisations to up-skill their workforces and enabling local areas to thrive.

Achieve Training is a company limited by guarantee and registered in England and Wales with registration number 1620339. Our Registered Office is Aspire Housing, Kingsley, The Brampton, Newcastle-under-Lyme, ST5 0QW Telephone: 01782 635200

ASPIRE HOUSING LIMITED is the parent company of Achieve Training (STAFFORDSHIRE) LIMITED and REALISE FOUNDATION [trading as Realise charity]. Each of these organisations have their own individual privacy notices that can be found on their web sites.

We get information about you from the following sources:

  • Directly from you.
  • From community partners (e.g. social workers), medical professionals, you have consented to provide us with information relevant to your training.
  • CCTV images that we operate at our offices and community schemes.

 If you provide us with personal information relating to members of your family, household, or associates we will assume that you do so with their knowledge.

3.1 Learning Applications

We will ask you to provide us with information to prove your eligibility and suitability for the courses we provide. This includes your contact and identity details, proof of age and your prior educational history. We collect that information through the legal obligations we have as a government funded training provider

We will also ask you about your health to help with the allocation of suitable services that Achieve Training provide. Where we collect data concerning health (classed as special category data) we will only process that data based on your consent, and you have the right to remove that consent at any time. With your consent we will ask you to provide us with information about criminal convictions. This is to identify any risks and safeguard other learners, staff at Achieve Training and partnership organisations.

We have a legitimate interest to contact third parties and check the accuracy of any information provided by applicants.

3.2 Supervising & Administering Learning

As part of your learner agreement with Achieve Training we will ask you to continue to provide us with information and changes in your circumstances to assist us in managing your learner progression.

We have a legal obligation to record your attendance and completion of learning. All our courses include tests and assessments to understand how a learner is progressing. We monitor learners’ progress and to ensure that they successfully complete their courses.

We will also address any concerns over attendance and completion of courses.

3.3 Security & Safety

We issue Photo ID to control access to our premises. We operate CCTV for the prevention of crime at all our premises (both outside and inside), in the communal areas and entrances of residential blocks Aspire own and manage and in public areas of retail and community schemes managed by Aspire.

If there are queries about your attendance, we may review CCTV footage and check the use of your access pass.

If you travel in a company owned vehicle its movements will be tracked for insurance and safety purposes.

We carry out the above processing because it is in our Legitimate Interest (article 6(1)(f) of the GDPR).

We are required to Safeguard those under 18, or adults at risk, and we may take action without your consent if you are regarded as at immediate risk and it is not possible or reasonable for us to gain your consent.

We may also process your data in an attempt protect your Vital Interests if you are in immediate danger.

For information about how long we hold your personal data, see our retention schedule.

Achieve Training is regulated by OFSTED and accountable to the ESFA who fund apprenticeships and training. Achieve Training is obligated to report information about a learner’s progression with these organisations.

We have written agreements with organisations who provide training where we have obtained the funding from government. We share and receive data from them about learners so that we can report back to government and funding can be passed onto the provider.

If you apply for an Apprenticeship with one of our partners, we will share your information with them with your consent. They will also share information with us so that we can monitor progress and completion of your apprenticeship.

We have a written agreement with Aspire Housing to provide services such as HR, IT and facilities management.

We use several technology Data Processors to store data, provide electronic communications, maintain CCTV, and track vehicles. We have a written agreement with all data processors that ensures your data is protected and secure.

Where we transfer data outside of the EU we will only transfer data in compliance with the GDPR transfer rules. We have GDPR data processing agreements in place where data is hosted outside of the EU.

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  • Google Analytics - to monitor website use and the type of browser that is accessing the website.
  • Google Translate - to remember a visitor’s language preferences.
  • Hotjar – to monitor website use and the type of browser that is accessing the website.