Our pre-apprenticeship course in business and customer service is for anyone aged between 16-18 who has an interest in an office-based career. This pre-apprenticeship could take you into a career in business administration, customer service, marketing, or finance.
This course also helps to give you advice and give you a headstart into what you can expect from these career paths. We'll get you apprenticeship-ready in no time!
You will learn about the principles of business administration, customer service. We will support you with Maths and English if you need it and employability skills such as CV writing and interview techniques.
Typical Units Covered:
Communication in a business environment
Principles of providing administrative services
Principles of document creation and information management
Developing working relationships with colleagues
She is a valued member of the HR team who won the Financial, Legal and Professional Services Award and Asian Apprentice Of The Year 2017. Naila began her apprenticeship journey with the business and customer service pre-apprenticeship at Achieve Training and has worked hard to achieve great success. Naila is currently working full-time within Aspire Housing as a trainee apprenticeship coordinator.
“I would recommend Achieve Training to anyone. The experience has been amazing and I love being able to tell my story to other learners and businesses”.
Our business and customer service pre-apprenticeship can look great on your CV. An employer will see that you have had experience and training to prepare you for office-life. You can work towards an apprenticeship in the following sectors:
Start your career with an apprenticeship! Attend one of our Open Events and get the chance to talk about your options, speak with real apprentices and check out our live vacancies.