An exciting opportunity to join a local business communications provider.
The main purpose of the role is to generate interest in the product portfolio through proactive outbound calling campaigns. You will build, maintain, and develop a pool of prospects to secure qualified leads for the direct sales team.
Moorlands Communications provide tailored solutions to meet the individual needs of each and every customer, providing services to a range of clients from small businesses (SME) to large corporations.
Moorlands Communications are the preferred supplier to businesses within the Staffordshire Moorlands and surrounding areas.
Preferred Experience & Skillset
The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation.
Your actions will influence the customer experience and their satisfaction with your organisation. You will demonstrate excellent customer service skills and behaviours as well as product and/or service knowledge when delivering to your customers.
You provide service in line with the organisation’s customer service standards and strategy and within appropriate regulatory requirements.
Link to professional registration Completion of this apprenticeship will lead to eligibility to join the Institute of Customer Service as an Individual member at Professional level
Maths and English GCSE’s (9-4) A-C