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£5.50 per hour

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Fenton ST4 2SW


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Customer Service Level 2

About The Apprenticeship

For this apprenticeship as well as gaining a level 2 qualification in customer service your duties will include, working in the warehouse, working on the trade counter and using IT skills as well as customer service. 

You will also be using your math skills for adding cost of goods on trade counter to get the invoice correct.

Required Skills

  • General IT
  • Polite
  • Punctual
  • Practical 

Personal Qualities

  • Enthusiastic
  • Friendly and approachable
  • Motivation and flexibility to learn a range of tasks and skills
  • Positive attitude
  • Hard working
  • Reliable
  • Trustworthy
  • Good timekeeper
  • Good Manners
  • Team Player
  • Good customer service
  • Good work ethic and Self management 

Qualifications Required 

  • GCSE Maths and English Grades 4 or above.

Throughout the duration of the apprenticeship, you will undertake a Customer Service Level 2  Standard Apprenticeship

Working hours
Monday-Friday 8:30am-5:00pm  

Future Prospects 

There will be a number of opportunities to progress through this company for the right candidate they are, customer service, management or sales executive 


Established over 50 yrs ago, WIRS are a well respected Welding Supply company who distribute welding consumables to the steel fabrication and o.e.m market. WIRS have 3 sites across Wolverhampton, Stoke and Salop.


Achieve Training, the largest independent training provider in Staffordshire, provide inspirational training and outstanding apprenticeship delivery. An OFSTED 'GOOD' training provider, with over 30 years experience, Achieve Training support over 2,500 people each year to learn new skills, gain qualifications and progress in their careers.

Important information

Depending on your prior knowledge, skills and experience you may be required to carry out an employment matching period prior to starting your apprenticeship. This will be discussed further with you during the interview stage.

Ensure you have checked you can get travel to the business location? Do you have the required qualifications? and does the rate of pay meet your needs?