ABOUT THE APPRENTICESHIP
• You will have your own desk with phone, laptop with dual screen and email account.
• Manage your emails by writing messages and replying to incoming emails.
• Answer your phone and make calls when necessary
• Take calls from tenants who may need to report any maintenance and instruct one of our contractors to make the repair using a diary management program
• Build relationships with our tenants and landlords, getting to know them
• Assist with showing prospective tenants round properties
• Take meter readings (gas and electric) and log them with the utility provider
• Arrange property visits with tenants
• Regularly audit all properties to ensure the relevant certificates are place and in date. Order new ones when they are about to expire.
• Manage the credit and referencing process of new tenant applications, logging their details, and helping them through a process so they can move into one of our houses
Calling and answering the phones to clients, landlords, tenants, and contractors. Writing and reading emails, sending letters and note taking. Calculating rents, checking rent payments, quoting maintenance jobs.
Working Week: 9am – 5pm Monday - Friday
REQUIRED SKILLS
A good understanding in Microsoft Office, driving license preferable, good general communication skills
5 x GCSE’s inc Maths & English (Grade 4 or above)
Driving license is preferred but not essential
PERSONAL QUALITIES
- Good manners
- confident
- Positive attitude
- Friendly
- Conscientious
- Driven and adaptable
- Problem solving
FUTURE PROGRESSION
WOM Property Group have taken on 2 apprentices in the past 4 years into full time positions with the first progressing into a mortgage broker.
ABOUT YOUR EMPLOYER
WOM Property Group is a property residential lettings and sales agency located in Newcastle-under-Lyme. WOM’s primary client base is student tenants, mixed with professional tenants, landlords, contractors, property sellers and buyers.
We manage landlord properties on their behalf.
We take on properties, photograph them, advertise them online, carry out viewings with perspective tenants or buyers and then secure a sale or let.
ABOUT YOUR TRAINING PROVIDER
Achieve Training, the largest independent training provider in Staffordshire, provide inspirational training and outstanding apprenticeship delivery. An OFSTED 'GOOD' training provider, with over 30 years experience, Achieve Training support over 2,500 people each year to learn new skills, gain qualifications and progress in their careers.
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