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PAYING

From £680 per month

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WORKING IN

Stoke-on-Trent, ST4 7NB

 

 

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APPRENTICESHIP

Customer Service Level 2 

ABOUT YOUR EMPLOYER

BOHSA has become the UK’s leading provider of safety training services with its unique whatever course, whenever needed, wherever you are mission. Our refreshing and innovative approach to health and safety training is widely acknowledged as defining the standards within the industry.

 

ABOUT THE APPRENTICESHIP

If you want to progress your career within business administration and customer service, this position with BOHSA could be a great start to your career! 

Here is a little more about the job role...

  • Demonstrate personal pride and respect for candidates and clients
  • Deliver customer excellence and professional communications
  • Assisting the team with the daily administration of the office
  • Scanning and filling documents
  • Formatting data and content for all consultants and trainers
  • The first point of contact for candidates and clients
  • Answering the phone
  • Transferring calls/ taking messages
  • Keeping all company records up to date and organised
  • Use of their in-house system daily

REQUIREMENTS 

Skills Required:

  • Be able to work within a team and independently
  • Be able to communicate well with people
  • Be able to work under instructions

Personal Attributes: 

  • Well presented, confident and a good team player
  • Takes responsibility and accountability
  • Demonstrates a “can do” attitude including suggesting solutions, participating, trusting and encouraging others and achieving expectations
  • Is adaptable to change/embraces and welcomes change
  • Acts with pace and urgency being energetic, enthusiastic and decisive
  • Communicates effectively

Qualifications Required:

Maths and English GCSE’s (9-4) A-C

APPLY NOW