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Level 3 Business Admin



Your duties will consist of:

· Answer and direct phone calls

· Organise and schedule meetings and appointments

· Maintain client lists, telephone log and visitor logs

· Produce and distribute correspondence memos, emails, letters, faxes and forms

· Maintain a filing system

· Order office supplies

· Book travel arrangements

· Submit and reconcile expense reports

· Provide general support to clients

· Take dictation

· Prepare and monitor invoices

· Maintain supplies, anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies

· Maintain professional environment

· Carry out administrative duties such as filing, typing, copying, binding, bundling, scanning etc

· Organise diary for senior staff

· Write letters and emails on behalf of senior staff

· Cover the reception desk

· Maintain computer and manual filing systems

· Handle sensitive information in a confidential manner

· Coordinate office procedures

· Reply to email, telephone or face to face enquiries

· Receive, sort and distribute the mail

· Coordinate repairs to office equipment

· Greet and assist clients

· Photocopy and print out documents on behalf of other colleagues

· General cleaning of the office areas

Required skills

· Administrative Writing Skills

· Microsoft Office Skills

· Professionalism

· Verbal Communication

· Office Administration Procedures

· Typing Skills

· Attention to Detail

· Accuracy

· Multitask


Personal qualities

· Excellent organisational and time management skills to manage conflicting demands on time.

· Excellent communication skills – written and oral appropriate to a variety of audiences.

· An ability to build effective working relationships and behave in a calm and professional manner.

· Ability to work on own initiative

· Ability and willingness to seek creative and innovative solutions.

· Willingness to undertake training and personal development.


Throughout the duration of the apprenticeship, you will undertake a Business Administration Level 3 Standard Apprenticeship



Founded by Mr. Sajid M. Khan in 2008, SMK Solicitors has developed an excellent reputation as one of the region's leading law firm in immigration, asylum, nationality and human rights law. We are authorised and regulated by the Solicitors Regulation Authority (SRA).

With over 10 years of experience, SMK Solicitors has successfully represented clients from almost all over the world in resolving their UK immigration issues.

We understand that each individual or businesses' demands and needs are unique, our lawyers are therefore equipped with the knowledge and skill to meet our clients requirements in a efficient and cost effective manner.

At SMK Solicitors, we are committed to the best interest of our clients and have successfully handled complex and landmark cases. In the year 2017, SMK Solicitors had a success rate of over 80% in immigration appeals and family law litigation.

Our solicitors are experienced in dealing with intricate matters of law and we keep abreast with latest developments in the UK's immigration law.


Achieve Training, the largest independent training provider in Staffordshire, provide inspirational training and outstanding apprenticeship delivery. An OFSTED 'GOOD' training provider, with over 30 years experience, Achieve Training support over 2,500 people each year to learn new skills, gain qualifications and progress in their careers.



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