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PAYING

From £600 per month

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WORKING IN

Stoke-on-Trent, ST2 9LD

 

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APPRENTICESHIP

Customer Service

ABOUT YOUR EMPLOYER

Established in 1994, Phoenix gas prides itself on being a well-reputed local family-run company.

Phoenix Gas aims to provide a one-stop-shop for central heating and hot water needs that is both affordable and customer focused.

ABOUT THE APPRENTICESHIP

Trainee Administrator to work in various departments to learn all aspects of customer service and administration within the business.

There are three roles available.

2 x Tunstall 

Furlong Road, Tunstall, Stoke-on-Trent,
Staffordshire ST6 5UD

1 x  Oldbury

Unit 12 Percy Business Park,
Rounds Green Road, Oldbury B69 2RD

Working Week:

Mon – Fri

8am to 4.45pm

40 hours a week

REQUIREMENTS 

Skills Required:

  • Understand how to deliver excellent customer service
  • Organisation Skills (Able to manage time effectively and prioritise workload accordingly)
  • Able to work as part of a team
  • Good communication skills
  • Ability to understand and carry out instructions
  • Ability to multi tasks
  • IT skills desirable but not essential

Personal Attributes:

  • Attention to detail
  • Good communication skills
  • Awareness of equality and diversity
  • Flexible, enthusiastic, ‘can-do’ approach to everyday work Open to change and new ideas
  • Willingness and desire to take responsibility and use own initiative
  • Commitment to own personal professional development
  • Good at problem solving.

Qualifications Required:

Maths and English GCSE’s (9-4)

APPLY NOW