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PAYING

£4.30 per hour

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WORKING IN

Stoke-on-Trent, ST4 4DQ

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APPRENTICESHIP

Customer Service Level 2 Standard

 

 

ABOUT THE APPRENTICESHIP

This is a really great apprenticeship opportunity with our team! 

We are looking for someone who is mature, positive and people-friendly.

You will need to have excellent attention to detail and understand the need to be professional at all times.

Your role will include:

  • Inputting of interview forms, onto Hubspot
  • Chasing up referral paperwork and other pending applications
  • Contacting new starts to confirm dates or move dates etc – via telephone and email
  • Pre-populating interview sheets for in centre interviews
  • Preparing equipment for school events
  • Managing events calendar
  • Supporting at school events
  • Supporting with induction days and preparing paperwork packs for induction
  • Booking of school events (taking calls from schools and ensuring all info is in the diary)
  • Liaise with Learner Services and Education regarding learner needs (EHCP etc)
  • Other general administration tasks associated with the recruitment team
  • Supporting other teams where necessary

A driving license and your own vehicle would be desirable but this isn't essential. 

REQUIREMENTS 

Skills and Attitude:

  • Hardworking
  • Friendly 
  • Great telephone manner
  • Kind
  • Respectful 

Qualifications Required:

GCSE Maths and English Grades Level 3 or above.

FUTURE PROSPECTS

Potential full-time employment after your apprenticeship, subject to employers conditions.

ABOUT YOUR TRAINING PROVIDER / EMPLOYER

Achieve Training, the largest independent training provider in Staffordshire, provide inspirational training and outstanding apprenticeship delivery. An OFSTED 'GOOD' training provider, with over 30 years of experience, Achieve Training support over 2,500 people each year to learn new skills, gain qualifications and progress in their careers.

Important information

Depending on your prior knowledge, skills and experience you may be required to carry out an employment matching period prior to starting your apprenticeship. This will be discussed further with you during the interview stage.

Ensure you have checked you can get travel to the business location? Do you have the required qualifications? and does the rate of pay meet your needs?

APPLY NOW