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PAYING

From £680 per month

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WORKING IN

Newcastle-under-Lyme 

 

ABOUT YOUR EMPLOYER

adgiftsonline is an award-winning UK distributor for branded business gifts, promotional merchandise, corporate gifts, emboidered and printed corporate clothing, letterbox treats and branded giveaways and they have been providing bespoke promotional merchandise solutions for over 29 years.

ABOUT THE APPRENTICESHIP

The team will need someone who has good organisation skills and someone who is a people-person. A bubbly and friendly personality is an essential for this role! 

Main duties include:

  • Answering customers’ queries by phone, email or webchat
  • Taking enquiries and passing onto the relevant department
  • Entering customer information onto a CRM database
  •  Producing quotations and checking product availability
  • Sourcing specific and new products based on customers’ requirements.
  • Adding new products onto a CRM database
  • Producing / processing orders and liaising with suppliers
  • Producing artwork (Adobe Creative Suite – Illustrator) Training provided
  • Keeping track of order progress and updating customers
  •  Taking credit card payments and raising and sending invoices/credit notes
  • Ordering and processing sample requests – sending parcels via Royal Mail or courier
  • Handling complaints or passing them to a manager
  • Website updates (adding new products, amending product details, changing prices)
  • Website SEO administration
  • Social media management (Twitter content, Instagram Content, Facebook content, LinkedIn content)
  • Blog and article creation
  • Product SEO research
  • In-house order fulfilment (if needed)
  • Assisting and helping other colleagues when required and keeping all colleagues informed of working progress and activities, in the office up-date meetings
  • Attending trade shows and team building exercises, where applicable
  • Any other duties deemed appropriate

Hours of work
Monday - Friday 9am - 5pm 

£4.30 per hour Apprentice salary - but will go to National Minimum Wage subject to candidates experience and skills

PROGRESSION OPPORTUNITIES

For potential candidates there may be opportunities to progress within the company.

REQUIREMENTS 

Skills Required:

  • Organisation Skills (Able to manage time effectively and prioritise workload accordingly)
  • Able to work as part of a team
  • Good communication skills
  • Ability to understand and carry out instructions
  • Computer Literate
  • Some Telephone experience.
  • Good attention to detail
  • Ability to multitask
  • Creativity 

Personal Attributes: 

  • Proactive approach to seeking and sharing knowledge
  • Ability to work effectively as part of a team
  • Awareness of equality and diversity
  • Flexible, enthusiastic, ‘can-do’ approach to everyday work Open to change and new ideas
  • Willingness and desire to take responsibility and use own initiative
  • Commitment to own personal professional development
  • Passion and confidence
  • Have a common sense approach
  • Must be a team player
  • Open to learning new skills

Qualifications Required:

Maths and English GCSE’s (9-4) A-C

IMPORTANT INFORMATION

Have you checked you can get travel to the business location? Do you have the required qualifications? and does the rate of pay meets your needs?

APPLY NOW