· Making and receiving telephone calls
· Dealing with incoming and outgoing emails
· Answering patient enquires (once trained)
· Appointment booking
· Dealing with financials including taking payments via Worldpay
· Answer patient queries (once trained)
· Audit notes
· Monitor petty cash
· Provide ad-hoc reception duties
· Frank the post and take to the Post Office daily
· Dealing with incoming and outgoing mail
· Stationary ordering
· Filing and photocopying.
Hours of work: Monday-Friday 9.00am – 5.00pm. You will be required to work 1 in 6 Saturdays on a rota.
·Excellent communication skills
· Friendly, motivated, flexible and enthusiastic
· Organised and efficient
· Natural customer service skills
· Excellent telephone manner
· Willing to learn new skills
· IT skills
· Typing skills
GCSE Maths and English Level 4 or above.
What we can offer you after the successful completion of a year’s apprenticeship, offering the successful applicant a full-time position in Veincentre.
Due to continued expansion, an exciting opportunity has arisen for apprentices to join our rapidly expanding team.
We have an excellent past track record with apprenticeships who have all gone on to flourish within the company.
They have all become valuable members of our team, obtaining full-time permanent positions and multiple promotions. We have 16 clinics across the UK and plan to open a further 10 new clinics in 2022.
We are looking for 4 apprentices to join us in January.
You will join a clinic team responsible for the smooth running of multiple medical clinics across the UK. You will undergo training in administration at our head office in Trent Vale, near Newcastle (ST4 6NW) and will provide support to your Clinic Manager and their support team.
Our team, although still small, is growing rapidly and we are always excited to welcome new faces into the mix.
We are very much a team and everyone has a "muck in" attitude to get the job done with the care of each and every patient being our top priority!
Veincentre was established in 2003 as the first private UK company specifically set up to provide patients with non-surgical treatments for varicose veins.
Our vision is to provide the highest quality care at an affordable price and our growth is driven by an ambition to offer our specialist service to all corners of the UK.
We change patients’ enjoyment of life and it’s something we’re extremely passionate about.
Achieve Training, the largest independent training provider in Staffordshire, provide inspirational training and outstanding apprenticeship delivery. An OFSTED 'GOOD' training provider, with over 30 years experience, Achieve Training support over 2,500 people each year to learn new skills, gain qualifications and progress in their careers.
Depending on your prior knowledge, skills and experience you may be required to carry out an employment matching period prior to starting your apprenticeship. This will be discussed further with you during the interview stage.
Ensure you have checked you can get travel to the business location? Do you have the required qualifications? and does the rate of pay meet your needs?